Below is our frequently asked questions:
Do i need to know how to swim, paddle board or kayak?
Almost every cruise we have someone who doesn’t know how to swim, paddle board or kayak. Even though you will probably not get into the water, Everybody is required to wear a Life Jacket that floats for our adventure so swimming isn’t needed. Also, Most of the river the depth is only about waist deep so standing up is also an option! We will also give you all the instructions you need to get kayaking. you will have a guide with you at all times and we are happy to give pointers to make your experience more enjoyable!
I Don’t want to Paddle Board . . . but my husband does?
We offer the flexibility of being able to either kayak or paddle board together.please let us know which you prefer prior to the cruise. In the shoulder season we are also able to offer a Non-Paddler Price of $48, giving you the choice of just joining us for a cruise to the waterfalls & being a part of the action from the comfort of the boat.
I’m Pregnant / Have a toddler or baby, can i come?
Our Safety Vessel is always on hand, meaning you are able to join the adventure when you want to or just sit along for a cruise up the river. Our Vessel is Baby/Toddler Friendly meaning mum/dad or Grandad/Nana can swap around & take turns in looking after the little one. Talk to Ruby for more information.
Can i Bring My Camera?
You are most welcome to bring your camera along, we recommend leaving non-waterproof cameras behind as there is a chance of them not working after. We offer a Photo Package for $18 if you do not have a waterproof camera.
Will i stay warm?
We have wetsuits available for hire for $5 to keep you warm if you feel the cold easily. Our warm vessel is on hand to give you a rest, dry off and warm up if needed.
I Have Medical Conditions, can i come?
Our Cruise is suited for all ages & almost all medical conditions are not a problem, we have had guests with cancers, asthma, autism, bee allergies, diabetes etc but we do recommend carrying any medications you may need (asthma pumps, Epi Pens etc) . Please let us know of any conditions prior to the cruise.
For any serious conditions please contact ruby so we can suite your needs.
What to Bring?
Your tour can be dry, but bring a towel, change of clothes or wear swimwear (you may enjoy getting up closer to the waterfall than you plan) Bring a warm jacket, camera, sunscreen, sun protection, drinking water, nibbles etc in a small bag.
Why do you take a credit card for bookings?
To secure all bookings we require a credit card to hold the seats, as we only have limited seating we do have a 48 hour cancelation policy. Please let Ruby know if you would like to pay for the cruise by another form of payment.
Industry Awarded & Approved Safety Tour Operator
We are an all age adventure with mother boat on hand:
Our warm vessel is on hand to give you a rest if you need. We keep you close to the action for photographing. Why wear yourself or family out paddling long tiring stretches, our vessel gets you safely past any choppy seas to explore the best locations & get you up close to nature without disturbing it.
Pricing, Departures & Conditions
*Departure times may vary, ask when booking. Each cruise requires minimum passenger numbers & a alternative or later tour may be offered if passenger numbers are not met. All direct bookings require credit card confirmation. Children classed as 12 years & under. *$38 child prices apply ‘morning & afternoon cruise’ & may require being shared with 2 parents. Although our crew will do their best to assist, excited children are parental responsibility. * paddling through the mangrove tunnels is subject to tides, *the sunset & Night safari is subject to time of year as daylight savings can affect darkness *Non paddlers $45 subject to availability. Prices listed remain effective until 20/09/2016, Although all due care is taken, BOI Night Kayaking Ltd will not be held liable for personal belongings, we recommend that valuables, rings etc be left ashore & you carry travel insurance. We are a ALL weather activity & we commit ourselves to operate. Cancellations must be received 48hrs prior to departure to receive a refund.